Shipping policy
Shipping Information
At PHOFAY, we are pleased to offer FREE shipping on all orders within the United States.
Shipping Locations
At this time, we only ship to addresses within the United States (USA).
We are working to expand our shipping destinations in the future.
Order Processing
Once your order is placed, please allow 1–3 business days for processing and dispatch.
Orders are considered dispatched once they have been handed over to our shipping carrier and are on their way to your delivery address.
Please note that during holidays, promotional events, or periods of high order volume, processing times may extend up to 7 business days.
Estimated Delivery Time
After your order has been dispatched, delivery typically takes 3–7 business days within the United States.
Please note that delivery times are estimates and may vary due to factors beyond our control, including carrier delays, weather conditions, holidays, or incorrect shipping information.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number. You can use this tracking information to monitor your shipment until it arrives.
Shipping Delays
While we strive to deliver every order on time, unexpected delays may occasionally occur. We appreciate your patience and understanding if your shipment experiences delays that are outside of our control.
If you have any questions regarding your order or shipping status, please contact our support team at rubin4162@gmail.com, and we'll be happy to assist you.